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HerEaseComfort Through Every Cycle

Help centre

Questions, answered simply.

Everything you need to know about the HerEase Comfort Belt, ordering, delivery and caring for your product — all in one place.

How does the HerEase Comfort Belt work?

Charge the belt, fasten it comfortably around your waist, then choose your preferred heat and massage settings for soothing warmth and comfort during your cycle.

How many heat levels does it have?

Three heat levels, so you can choose the warmth that feels most comfortable for you.

How many massage levels does it have?

Four massage levels for a personalised experience.

Is the belt cordless?

Yes. It is cordless and rechargeable, so you can use it without being connected to a power outlet.

How do I charge it?

Charge the belt as described in the product instructions provided with your HerEase Comfort Belt.

How long does the battery last?

Up to approximately 90 minutes of continuous use, depending on the selected settings and usage.

How quickly does the belt heat up?

The belt is designed to heat up quickly, so you can get comfortable without a long wait.

Is the belt adjustable?

Yes. The adjustable strap is designed to sit comfortably around the waist.

What comes with the HerEase Comfort Belt?

Your order includes the HerEase Comfort Belt with its adjustable strap.

How do I clean the belt?

Switch the belt off and let it cool first. Wipe gently with a dry or slightly damp cloth, keep the controls and charging area dry, and never submerge it in water.

How should I use the belt safely?

Please read and follow the product instructions and safety guidance provided with your HerEase Comfort Belt. Use only as directed, and stop use if it feels uncomfortable or too warm.

How much is delivery?

Standard delivery is R89 within South Africa. Your applicable shipping charge will be shown at checkout.

Where do you deliver?

HerEase currently delivers within South Africa.

How can I contact HerEase?

WhatsApp us on 061 232 5059, email herease.co.za@gmail.com or message us on Instagram @her.ease_. We are available Monday–Sunday, 08:00–20:00.